Get in Touch With Us

Got a question about something you read here, or spotted a detail on one of our sweepstakes casino reviews that needs a second look? This page explains how to reach the Sweeps Sites team, what we can help with, and what we can't.

How to Reach the Team

The best way to contact us is by email at [email protected]. We read every message personally, there's no automated reply standing in for a real answer. Tell us upfront what your message is about (a review query, a correction, a general question) so it reaches the right person faster. We aim to respond within a couple of working days, though busier periods can push that out a little.

What We Can Help With

• Questions about how sweepstakes casinos work — including the Gold Coins and Sweepstakes Coins model, how the free no-purchase-necessary entry works, or how prize redemption is typically structured.
• Corrections — operators change welcome offers, eligible states, and redemption terms often. If you notice something on our site that looks out of date, we want to know so we can verify and update it.
• Content suggestions — if there's a new sweepstakes casino you'd like us to look into, or a comparison you think is missing, let us know.
• General feedback — on the site's usefulness, clarity, or anything that would make it easier to compare new sweepstakes casinos.

What We Can't Help With

We're an independent research and comparison site, not an operator. That means we can't process account registrations, coin purchases, prize redemptions, or identity verification, those all happen directly with the sweepstakes casino you've signed up with. If you have an account issue, a redemption question, or a payment concern with a specific site, contact that operator's own support team through your account dashboard or their listed help channels. We also can't give legal advice on whether a particular platform is available or permitted where you live; state rules around sweepstakes promotions vary and change, so always check an operator's own terms and any applicable state guidance before you play.

A Note on How We Cover This Industry

Sweeps Sites researches and compares platforms like those featured on our Best Non GamStop Casinos 2026 page and elsewhere on the site, looking at welcome offers, game libraries, and how the dual-currency sweepstakes model is presented. We may earn a commission when readers sign up through links on this site, but that arrangement never decides how a platform is ranked or reviewed. Editorial ratings reflect our own research, not paid placement.

If something you've read here affected a decision you made, good or bad, we'd genuinely like to hear about it. Player experiences help us keep the site accurate and useful for the next person comparing new sweepstakes casinos.

Before You Write In

A few quick checks can save you time:

1. If your question is about eligibility or redemption limits for a specific site, check that operator's own terms and conditions page first, they're updated more frequently than any third-party summary.
2. If you're under 18 (or under 21, where an operator sets a higher minimum), sweepstakes casinos are not intended for you, and we won't be able to assist with account-related queries on your behalf.
3. Include the name of the platform and, where relevant, the state you're writing from, if your question involves regional availability.

Thanks for taking the time to visit this page. Whether it's a correction, a question, or just a thought on how we can do this better, drop us a line.